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Terms of service
The terms that apply to this website and to work we carry out. Last updated 27 July 2026.
1. Who these terms are with
These terms are between you and BOXSOLVE, LLC, a Georgia limited liability company trading as BoxSolve. Using this website means you accept the website terms below. Engaging us for work means the engagement terms also apply.
2. This website
The content here is provided for general information. We work hard to keep it accurate but we do not warrant that it is complete or current, and nothing on this site is technical advice for your specific situation. Advice comes from an engagement, not from a web page.
The site, its text, design, and the BoxSolve name and marks belong to us. You may read and share links to it. You may not copy the design or content for your own commercial use.
3. Inquiries
Submitting the contact form does not create an engagement and does not oblige either of us to anything. We will use what you send only to respond, as described in our privacy policy.
4. Engagements
Work is agreed in writing before it starts, covering scope, price and timing. Where a project is quoted as a fixed price, that price holds for the agreed scope. If the scope changes materially, we will tell you before doing the additional work, not afterwards.
Ongoing support arrangements run month to month unless agreed otherwise. There is no minimum term and either side may end them with reasonable notice.
5. Your responsibilities
- Provide access, information and decisions in reasonable time.
- Hold your own licenses for software and services we administer on your behalf.
- Maintain your own backups, or engage us specifically to do so.
6. Payment
Invoices are due as stated on the invoice. Projects may be invoiced in stages. We may pause work on materially overdue accounts, and we will tell you before we do.
7. Ownership of work
On full payment, deliverables produced specifically for you, including documentation, belong to you. Third-party software remains subject to its own license. Our own general-purpose tools, methods and know-how remain ours.
8. Warranties and limits
We perform work with reasonable skill and care in line with professional practice. We do not warrant that any system will be free of faults or interruption, because no honest provider can. Except where the law does not allow it to be limited, our total liability arising from an engagement is limited to the fees paid for the work in question, and we are not liable for indirect or consequential loss, including lost profits or lost data, other than to the extent caused by our own gross negligence or wilful misconduct.
9. Confidentiality
Each of us will keep the other's confidential information confidential and use it only for the purpose of the work. This continues after the engagement ends.
10. Governing law
These terms are governed by the laws of the State of Georgia, and the courts of Georgia have exclusive jurisdiction.
Questions: (404) 931-6341, or use the contact form. This page describes our standard terms; a signed engagement letter takes precedence where the two differ.